Presto-X Pest Control

Salim came to our office and did the first treatment. He was very nice and made sure I was informed on what was being done. 5 star service and look forward to seeing him again for our other treatments !

Ben has been taking care of the pest control at our office and we couldn’t be more pleased with the service. He is respectful of our work environment, and very thorough with each visit. It’s clear that Ben takes pride in his work and truly cares about providing great service. We appreciate his professionalism, attention to detail, and friendly attitude. Highly recommend!

Although there are many pest control services in the Houston area, we have used presto-X since 2009 without interruption. One of the reasons we have never thought of switching companies are their technicians who are always professional and courteous. Over the past years we have had the pleasure of dealing with Salim Merchant who has been taking care of the bug & insect extermination services. Salim is very personable and always willing to answer questions. In brief, he does a great job. If you are shopping for a pest control company, I hope you get lucky and get someone like Salim as your technician.

PRESTO X bought out Amity who we had for a long time. The overall bug control is good. But their scheduling is terrible. They show up unannounced in 80% of the time they miss us. They called me the first of the week and rescheduled my appointment this week For Thursday between one and three he calls and shows up at 11:35. Just luckily I’m home. This has been an ongoing issue with this company ever since we’ve used them. They don’t seem to have any concern when you question them about it.

I've been with this company for two years. While the service itself is okay, I've been trying to cancel for the past three months with no success. Despite my repeated requests, they continue to show up, perform service, and bill me—even though I’ve already canceled. They claim the service ticket hasn’t been closed, so they just keep charging me. There is absolutely no customer service support, and it feels like all they care about is taking your money. I strongly recommend looking elsewhere. After I left this review, a representative reached out to me—thank you, Joaquin, for your help. Although I’m still waiting for the cancellation to be processed (it's been nearly three months), I finally feel heard. I appreciate your support and sincerely hope this can be resolved soon.